Welcome to the Forrest Medical Centre website, where you can access the wide range of health services available at our surgery.
The site provides many online facilities and also contains a vast range of health information and resources, along with practical information on visiting the surgery.
We hope you find the website useful and informative
TEXTS AND EMAIL REMINDERS
You may be aware that the law is changing, so as of 25th May 2018 we will not be able to send you a text or email for things such as appointment reminders or reminding you about any other clinical or admin related tasks without your express consent. Prior to this, people had to 'opt out', from this date people will need to expressly 'opt in'. Texts and emails will be used more and more as we move forward and this is a very convenient way to communicate with our patients.
If you are happy for us to communicate with you via your text number and/or email address then please send an email to firstname.lastname@example.org containing:
1) Your name
2) Your DoB
3) Your text number and email address
4) Just a line to let us know if you are happy for us to use just your text number, just your email address or both
DO IT ONLINE!
Don't forget that you can order repeat prescriptions, book, check and cancel appointments and view a summary of your medical record 24/7 using our Online Services. This is available for all patients aged 16+.
Please ask at reception or download and return this form (along with your proof of ID) to register for these services.
We are closed on all Public Holidays. Please be aware that the surgery will be closed on:
- Monday 25th December 2017
- Tuesday 26th December 2017
- Monday 1st January 2018
- Friday 30th March 2018
- Monday 2nd April 2018
- Monday 7th May 2018
- Monday 28th May 2018
- Monday 27th August 2018
We will be open our usual hours on all other days.
NATIONAL AWARD FOR FORREST MEDICAL CENTRE
Forrest Medical Centre has been awarded a Certificate of Achievement for our commitment to workplace health, safety and welfare!
This has been awarded by Peninsula Business Services, a national company that provide professional services to business across the whole of the UK - so this is something quite prestigious and something we are rightly proud of!
This award demonstrates and shows our commitment to safe, quality services - to both patients and staff - and we plan on only getting even better!
Please be aware that from 1st November 2015 we will no longer accept repeat prescription requests via the telephone before 10.30am. This is to keep the phone lines free from those with an emergency first thing in the morning.
Requests will be taken on the telephone after 10.30am as usual. The online repeat ordering service is available 24/7 365 days a year - please ask at reception if you would like to register for this.
NAMED GP FOR ALL PATIENTS
From 1 April 2015, practices are required to allocate a named GP to all patients (including children). All new patients will be allocated their named GP within 21 days of registration. For existing patients we will allocate a named GP. If you want to know who your named GP is then please just ask at reception.
If any patient requests a particular GP as their named GP instead of the one allocated, then we will always try to arrange this.
Having a named GP does not mean that you have to see that doctor; you are welcome to see the GP you usually see, or the GP you would want to see for a particular problem – even if they are not your named GP.
Just as now, the GP you usually see, or your named GP, will not always be available and there will be times when you see different GPs in the practice. We do work as a team at the practice, and that will still be the case – there will always be a doctor to take responsibility for you.
The benefit of having a named GP is that if you were ever to feel that you needed one doctor in particular to take responsibility for looking after you, then you already have the name of the doctor who is happy to take on that role.
TRAVEL RISK ASSESSMENT FORM
If you are booking an appointment for travel immunisations with a nurse, please download and complete this form before your appointment - this will save you (and us) some time! Thanks
Travel Risk Assessment Form